Current situation
Logistics teams often switch between tracking systems, ERP, email, and spreadsheets. Important information about ETAs, free time windows, and pickup moments is hard to find quickly.
- Operational data is spread across multiple systems
- Demurrage risks are often noticed too late
- New employees need weeks to learn the process
- Teams mostly get reactive status updates instead of actionable insight
The solution: Buddy
Buddy turns scattered logistics data into practical guidance directly in Microsoft Teams. It combines reliable system data with process guidance so teams can act faster.
- Shipment tracking: Real-time status and operational context
- Predictive insights: ETAs, free time alerts, and terminal performance signals
- Demurrage prevention: Warnings before containers stay too long at the terminal
- Onboarding: Step-by-step support for new team members
Benefits
Faster: Less context switching between tracking systems, SAP, and email.
Smarter: Actionable insights based on live data from your systems.
Cheaper: Less manual work, fewer errors, and better demurrage prevention.
Why Microsoft Teams?
Teams is where logistics teams already communicate. Buddy brings process guidance and logistics insights into that existing workflow.